Privacy Policy

In our company, we value and protect your privacy. Our privacy policy is designed to ensure that your personal information is strictly protected when you visit our website and use our services. We strictly follow privacy protection laws and regulations and take reasonable and secure measures to protect your information from being abused. The following terms detail how we collect, process, store and protect your personal information.

1. Information Collection

We may collect the following types of personal information when you use our services or interact with us:

Registration and account information: When you create an account or register for a service, we will collect your name, email address, contact number, postal address and other information that may be used for account management and identity verification.

Insurance consultation and application information: When you apply for or inquire about insurance services, we may need you to provide some personal information, including but not limited to house information, number of family members, property list, etc., in order to better design a personalized insurance plan for you.

Payment and transaction information: When you make payments and transactions, we may record your payment information (such as the last four digits of the card number or payment method), transaction amount, time and transaction history to ensure the security and convenience of transactions.

Customer support and communication information: When you contact customer support or participate in our surveys, we may collect the content and preferences of your communication to help improve our services.

Device and usage data: We automatically collect technical information about your device, IP address, browser type, operating system, and your browsing activities on our website to help optimize the user experience.

2. Information use

We use the personal information we collect for the following purposes:

Service delivery and improvement: We use your information to provide, optimize and improve our insurance services. Including helping us understand your needs and provide more accurate insurance recommendations.

Customer support and interaction: We use your contact information for customer support, including answering questions, processing requests, updating your account information, etc.

Marketing and promotion: We may send you relevant insurance offers, event information and new service recommendations by email or text message based on your interests and preferences. You can choose to unsubscribe from these promotional information at any time.

Compliance and security: We will use your information to ensure the security of your account and perform identity authentication when necessary to prevent fraud and unauthorized access. At the same time, we will fulfill our compliance responsibilities for user information in accordance with legal requirements.

Internal data analysis: We will summarize and analyze the collected data to evaluate service effectiveness, improve products, and conduct market research to better meet customer needs.

3. Information Sharing and Disclosure

We promise not to sell or rent your personal information, and only share information with third parties in the following circumstances:

Share with authorized third-party partners: In order to provide better insurance services, we may share necessary information with strictly screened third-party partners (such as reinsurance companies or legal advisors). All partners are bound by confidentiality agreements and can only use your data within the scope of providing services to you.

Legal and regulatory requirements: We may disclose your information to relevant agencies or law enforcement agencies in compliance with legal requirements. For example, when required by law or for fraud prevention and compliance audits, we may provide information in accordance with applicable laws.

Corporate reorganization or merger: In the case of mergers, acquisitions, reorganizations or other capital operations, we may transfer or share your information, but we will ensure that the recipient continues to follow the same privacy protection standards.

4. Information storage and security measures

We take multi-level security measures to ensure that your personal information is safe and reliable:

Data encryption: During data transmission and storage, we use multiple encryption technologies to ensure that sensitive information is not accessed by unauthorized persons.

Access control: We strictly limit internal data access through role permission assignment, two-factor authentication and other means to ensure that information is processed only by authorized personnel when necessary.

Data minimization and anonymization: We only collect information when it is necessary to perform the service, and anonymize the data when possible to reduce privacy risks.

Data retention period: We will only retain your personal information for the period necessary to achieve the purpose of information collection, and when the information is no longer needed, it will be securely deleted or anonymized in accordance with security measures.

5. Your privacy rights

You have a number of rights in your personal information, and we are committed to supporting you in exercising these rights:

Right of access: You have the right to view the content of your personal information stored by us to ensure the accuracy of the information.

Right to correction: If you find that the information is incorrect, you can apply to modify or update your information at any time to ensure that the content we record is accurate.

Right to delete: Where permitted by law, you can ask us to delete your personal information, unless we need to retain your data for legal compliance purposes or service requirements.

Right to restrict processing: You can restrict our processing of personal information in certain circumstances to ensure that the information is not used inappropriately.

Right to object: You have the right to object to our processing of your personal information for marketing purposes at any time.

6. Privacy Policy Updates

We may update this privacy policy from time to time to reflect new service content or changes in laws and regulations. The updated terms will be published on our website with the latest effective date. If the update involves significant changes, we will notify you by email or website so that you are aware of the latest privacy policy terms.